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Services marketing management: an international perspective.

By: Kasper, Hans.
Publisher: New York John Wiley & Sons 1999Description: 750p.ISBN: 0471984906.Subject(s): Customer services - Marketing - Management | Service industries - Marketing - Management
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Item type Current location Collection Call number Status Date due Barcode
Book Book USJ Library - Ilha Verde Campus
General Circulation 658.8 KAS 1999 (Browse shelf) Available 03037

Includes index.

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